Where can I get help if I have a gambling problem?

You can reach us via pkpk22 Live Chat (24/7) or by emailing support@pkpk22.mom. Our Support Team is ready to help in Burmese and can immediately set limits or process Self-Exclusion requests.

Responsible Gaming

pkpk22 — Healthy Gaming

Gaming should be a form of entertainment. Learn here how to be a player who stays in control, and how to get help if you need it.

Gaming and Responsibility

So you can enjoy everything pkpk22 has to offer with a smile

At pkpk22, the safety and wellbeing of our players is one of our top priorities. When you play football betting, live casino, and slots as a form of entertainment, there should be a clear boundary between the fun and the harm that can come from going too far. Gaming should be purely for leisure — it should never be used as a way to earn income or solve financial problems.

On this page you will find self-control tools, warning signs of gambling addiction, self-assessment checks, and ways to get help. We are a platform for players aged 21+ only, and we are built on responsible gaming practices.

Important things to keep in mind

Gaming should be for entertainment only
Only play with money you can afford to lose
Set a budget before you start playing
Do not play while drinking or when you are tired
For players aged 21 and above only

Self-Control Tools

pkpk22's control tools to help keep your gaming at an entertainment level

Deposit Limit

You can set a cap on how much you can deposit per day, week, or month. It is a good preventive measure to stop you from going beyond your budget. You can set it yourself through Support.

Session Time Limit

You can set a limit on how much time you spend playing per day. Once your set time is up, you will be notified that your session is pausing.

Self-Exclusion

You can set a play break for 7 days, 30 days, 90 days, or as a permanent exclusion. Contact Support and it will be applied immediately.

Bonus Block

You can limit gambling prompts by opting out of tournaments and bonus promotions. This option can be enabled through Support.

Viewing Your Gaming History

You can check your betting history, deposit history, and withdrawal history in your Account to review your own activity.

24/7 Support

You can reach us at any time via Live Chat for any gambling-related concerns. We provide smooth service in Myanmar language.

Warning Signs of Problem Gambling

If you notice one or more of these signs in yourself, you should make a change right away

Chasing Losses

If you are gambling harder to try to win back money you have lost, this is a clear sign of problem gambling.

Borrowing Money to Gamble

If you have gone through your set budget and are using loans, credit cards, or school fees / income to gamble, please stop doing this.

Losing Control Over Time Spent Gambling

If you decide "just one more" and end up playing for hours, you should use the self-control tools right away.

Hiding Your Gambling

If you are concealing your gambling from family and friends, this may be a sign that there is a problem.

Feeling Low When You Cannot Gamble

If you feel stress, anger, or regret when you cannot gamble, this is a signal that gambling has gone beyond entertainment.

Neglecting Work and Daily Life

If gambling is eating into time that should go to work, family responsibilities, or personal wellbeing, you need to take action immediately.

Check Yourself

Answer the questions below honestly — the more you answer "Yes", the sooner you should seek support

01 Have you ever spent more than you planned to when gambling?

02 Has gambling caused your relationship with your family to suffer?

03 Have you ever gambled again to try to win back money you lost?

04 Have you tried to stop gambling but failed?

05 Has gambling caused you financial problems or led you to take out a loan?

06 Have you ever hidden from people close to you that you were gambling?

07 Have you skipped work or family gatherings in order to gamble?

If you answer "Yes" to two or more questions, please contact our Support Team or use the Self-Exclusion tool immediately.

21+ Age Restriction

pkpk22 is a platform for players aged 21 and above only. Age verification will be carried out when opening an Account, and if an Account is found to have been opened with false information, the Account may be suspended and any remaining balance will be handled after review.

Parents — we strongly encourage you to use parental control software on computers and mobile phones to prevent your children from accessing this platform. Do not let your children know your login details.

21+ Only SSL Protected Fair Play

Our Code of Conduct

We follow these principles in everything we do—

Treat gambling as entertainment only, not as a way to earn income
If you play, set a budget and stick to it
Respect other players
Open only one account — do not think of it as a get-rich-quick scheme
If you play, schedule your sessions rather than playing at any random time
Avoid gambling with borrowed money or money you cannot afford to lose

How to Use the Control Tools

Follow the steps below to set limits or self-exclude

Log In

Contact Support

Request a limit or Self-Exclusion via Live Chat

Confirm

Support will verify your personal information and apply the restriction immediately

Efforts

During the Self-Exclusion period, pkpk22 cannot accept any requests to reopen your account

Are you looking for help with a gambling problem?

Contact our Myanmar-language Support Team via 24/7 Live Chat or by Email. We are always ready to help.

Email — [email protected]

Questions about Responsible Gambling

Self-Exclusion can be set from 7 days up to 90 days, or as a permanent block. If you choose permanent, it will not be lifted when the period ends — you must contact Support first and have your readiness to return assessed before it can be reinstated.

Yes, a deposit limit takes effect immediately once Support applies it. However, if you request an increase (for example, from 50,000 Ks to 100,000 Ks per day), there is a 48-hour waiting period before it comes into effect — this delay is there to protect you from impulsive increases.

Beyond deposit limits and Self-Exclusion, you can also combine bonus blocking and session time limits. Using these tools together helps keep your gaming within the entertainment zone.

You can reach us via pkpk22 Live Chat (24/7) or by emailing [email protected]. Our Support Team is ready to help in Burmese and can immediately set limits or process Self-Exclusion requests.

Yes, your account wallet balance can still be withdrawn during Self-Exclusion. The block only applies to gaming and deposits — it does not affect your account funds. Contact Support to process your withdrawal.

pkpk22 has a direct layer of protection through age verification during account registration. Additionally, parents can install parental control software on each of their devices and set browser-level access restrictions for even stronger protection. Do not share your login credentials with family members.

Gambling should be entertainment

Use the self-control tools at pkpk22 and enjoy games in a fun environment

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